Mondrian Singapore Duxton

Excellent location, the food was brilliant, the staff could not be more helpful. It was a lovely experience and we will be back. Highly recommended!! Korean bbq close by, was delicious and very friendly environment not too far from the hotel and we went to see the historical shoe shop and purchased some comfortable shoes. The market place and laundrette was also all in short distance! Perfect for a few days to wind down and enjoy Singapore culture.

Mondrian Singapore – Great Stay with a Few Service Gaps We had a fantastic week at the Mondrian, booking two rooms for our family – a Mondrian Suite (with amazing views) and a Pinnacle Reserve across the hall. Housekeeping was outstanding – rooms were always spotless, refreshed quietly while we were out. The breakfast buffet was underwhelming, especially the lack of espresso coffee at a 5-star level. Luckily, Cristina’s café offered a much better experience – excellent coffee and consistently warm service from the staff, especially the young man who was there each morning. With club privileges, we returned to Cristina’s in the afternoons for drinks and snacks. Again, the service was exceptional, thanks to the attentive and friendly staff. However, it would've been nice to redeem club drinks at the pool bar instead of only indoors. The rooftop pool was busy but enjoyable – we could usually find space, and cocktails were great. Service was a bit slow due to understaffing, but staff were always pleasant. The biggest letdown was the lack of interaction from the main hotel staff. Over a week in a suite, we expected some personal engagement – even just a “good morning” – but got none. Reception also felt chaotic at busy times due to the small lobby layout. Location was a highlight – far better than expected, with fantastic dining options nearby. We usually stay at the Ritz but would now choose this area over Marina Bay. Overall, highly recommend and would definitely return.

I will be completely honest — my stay at Mondrian was truly enjoyable, and I would like to share the details. The interior, room layout, and overall design were absolutely perfect. The food was not only delicious but also beautifully presented. The warm welcome and hospitality from the hotel staff were also commendable. However, if I may offer some constructive feedback: the check-in process was quite slow and complicated. As loyal members with higher-tier status, we were expecting a more seamless experience, but instead, it felt unnecessarily difficult. There were even a few things the receptionist seemed unfamiliar with, which was surprising given our membership level. Ideally, members with status should have easier access, not more obstacles. One more thing that could be easily improved — especially for a hotel of your caliber — is the consistency of the towels. Some were thin, some had different colors, and they felt a bit low in quality. I believe if these aspects are addressed, your hotel could easily become one of the best.