Montebelo Vista Alegre Ílhavo Hotel

Amazing hotel and service at the hotel. Room was great and the complex is amazing. Would however add more charging car stations.

PEOPLE! I just have to tell you guys! They have the best duvet covers/sheets I've ever felt, seriously. I looked up the brand, its a portuguese cotton brand, but my Lord... I never felt such material and I still dream about it. The bed was stunning, the room was clean and just the overall ambience is really nice. I liked the food in the restaurant as well.

We were passing through Aveiro and wanted to treat ourselves with a stay at a 5 star hotel. Sadly it did not live up to the expectations at all... When we had checked in and arrived to our deluxe suite, there were drilling noises and vibrations from an ongoing renovation on the same floor. As we wanted to get outside, we didn't really mind it but still clocked it with a sigh... At night, the hotel checked in some people around half past midnight who were allocated to the room next door from us. As the walls were thin between the rooms, it was impossible to sleep as our new neighbours decided to "keep the party going" in their room and on their balcony. After complaining three times including phoning down to the reception, that was quite rude and non-problem-solving-oriented and even going down there physically, the hotel finally helped us switch rooms. The next morning, we were quite upset as we checked out of the room. The hotel tried to compensate us with a free night, but as we were leaving Aveiro and had no intentions to stay longer, they refunded our entire stay. As much as we appreciated it, we had hoped for a better experience. We won't be returning to this hotel as we neither found the town nor the accommodation very satisfying. Breakfast: 3/5 Rooms: 3/5 Staff: 3/5 Pool area: 2/5