Moonfleet Manor Hotel

We stayed for a long weekend at the hotel and enjoyed every minute of our stay, they upgraded us to a much better room, provided a bed to our dog and some treats. The swimming pool is great, the facilities to wash the dogs is awesome. Great breakfast with plenty of options. Nice kids clubs and 2 hours complementary daily. Lovely views from the hotel. We will be back soon! Thank you so much Tracey and Wendy! you clearly deserved a nice pay rise ! x

We just spent 1 night here, and wow what an easy break with our 15 month old son! Incredible facilities in the play barn, a great childrens menu and brilliant Bugaboo cots/highchairs/pushchairs! We didnt use the child care facilities but the activities looked great! Location wise its got amazing views but it is quite remote, with nothing walkable. I have only given 4 stars due to the service. We had to sit in the lounge as we had our dog, but we constantly had to chase for drinks orders. However, the biggest issue we had was our dinner. We ordered and the childrens food came out really quickly, which is great, but the adult food took another 45 minutes to arrive. By then we had ratty tired children who didnt want to be at a table anymore. We also then had issues with the bill, but this was quickly resolved with reception when we realised. Finally, we also ordered our son lunch before we left and after 30 minutes chased for it and it had clearly not been processed through the till, leaving to a hangry toddler! I would visit again and reccomend due to the ease with a toddler but the restaurant and lounge service really does need to be looked at!

Service is a mixed bag. Between 5 and 1 star depending on the person. Bar and Restaurant 5 star and reception anything but helpful and friendly. shame. Summer flies are an issue not only in the food and drinks area but also in the bedroom and bathroom. Room was extremely hot on arrival. AC unit sitting there off. Could and in my opinion should have been switched on (like is was in Fowey Hall sister hotel). Unpacking with two kids in a sauna like room was less than a good start. We went for a long walk but there was no cartons of water available at reception. Glass bottle or trip to town was the solution. For these prices I expect more. This hotel was probably once a gem but is in serious need of reinvestment.