Mount Grace Hotel & Spa

The location is spectacular and the tranquil serene surroundings an oasis for the weary. Very neat and tidy. Staff are friendly and the food really good. My room smelt musty as if the carpets had recently been cleaned and hadn't had time to dry yet. Event staff were a bit slow to respond to requests at Rosewood Chambers and were frequently reminded to clean up, stock toilets etc. On the whole though, a great stay and really stunning hotel.

Mount Grace has been close to my heart for a long time, gardens are stunningl. It is rather unfortunate that the pool for room 194 is in such a state. It is really not acceptable noting the cost to get this room. But with that about room 194, the hotel moved me into room 218 - such a difference, the pool is sparkling clean, the room immaculate, and the view is just what I was looking for. The staff is extremely friendly and very helpful. The spa is beautiful, very relaxing atmosphere and the treatments have been great thus far. The table in the window at the Rambling Vine restaurant was amazing, beautiful sunset experience. My experience at Mount Grace showed me that they do care about guest experience.

The room we were booked into was not great - no bathroom or toilet door! Shower in full view of bedroom and toilet also open. Very dark and poor lighting in the room. Management did upgrade us to a much better room. There was construction work over the weekend which was very noisy by the pool and wooden deck, even late Saturday afternoon. This was very unpleasant. Food was good but very overpriced. Drinks were also overpriced. There is not much to do at the hotel for kids, and Magaliesburg is not what it used to be years ago. This will be out last visit to Mount Grace.