Moxy NYC Downtown

I had a fantastic experience at this hotel and can genuinely only say positive things. The staff were incredibly friendly and helpful — truly outstanding service all around. There were no waiting times for the elevators, everything ran smoothly, and the atmosphere throughout the hotel was vibrant yet relaxed. I’ve read some negative reviews, but honestly, I can’t relate at all. My room was spotless and cleaned perfectly every single day. Everything just felt well thought-out and professionally managed. The overall vibe, the cleanliness, the location — it all came together for a great stay. If I travel to New York again, Moxy Downtown would be my first choice without a doubt!

Staff were very friendly and helpful with anything we needed. The room was comfortable and they kindly upgraded us to a city view which we appreciated. Housekeeping came every day and the room was very clean. Excellent location close to downtown sites and metro stations. Breakfast was good and it was nice to have table service rather than a buffet breakfast. Would definitely stay again!

The rooms were cute n tiny with GREAT views! The lobby area was super cool, with good music and areas to enjoy; it was hardly ever empty and they have different activities like drag bingo on Thursdays if I remember correctly! Really close to a CVS, plenty food spots and the World Trade Center. The first night, the room we were in was not cooling, however we didn’t want to bother staff until the next day. They had it checked out once we returned to get dressed for our next activity and ultimately gave us a different room on the same floor (same great view!)