Muong Thanh Grand Nha Trang Hotel

Aside from the very upsetting hospitality, a very bizarre thing happened when we checked out, they said that the tv remote control went missing, and claimed that we took it. First of all, we have no reason to steal a tv remote control, we are here for a holiday we only stayed in the hotel to sleep not to watch tv so we didn’t even touch nor think about using the television. The case that was holding the remote control was just lying on the table and none of us even noticed it. Second of all, they did not provide any evidence of the remote being there before we moved in and forced us to pay 650k vnd or else they wouldn’t let us leave. The whole time they were talking to our my Vietnamese friends and they wouldn’t communicate with me in English because I don’t speak Vietnamese. Absolutely pathetic that front counter receptionists of a hotel don’t speak English! How do they serve international travellers with this education! They simply just pretended like they don’t speak English! They just didn’t want to communicate with me! The whole time they refused to talk to me! Worst hospitality service received everrrrrr!!!!!!! Aside from this bizarre situation, just talking about the stay, the service was also very very upsetting. They only had half a roll of toilet paper in the room when we first moved in, how is that supposed to be enough! Also when we asked for another pillow, again, the receptionist could speak English but he didn’t know what a pillow was! Absolutely pathetic! Don’t recommend never stay at this hotel just in case you get scammed as well!!!!!!

If you enjoy spending the day at the beach and coming back to a hotel room that is the same temperature as outside this is the spot for you. House cleaning turned off the ac and it takes atleast an hour to cool the room back down. A lot of sneaky budget cuts that WILL affect your stay here.

The water in the hotels shower is terrible. They probably add a lot of chlorine or something. Dandruff and skin irritation are guaranteed.