Muong Thanh Holiday Da Lat Hotel

Nice clean room. Good location near the lake and the heart of the city. Nice looking period hotel with wonderful courtyard garden within. Best part was the hotel staff with special mention to the wonderful people at reception. Very friendly, courteous and helpful. From my wife and I, Thank you! We hope one day we will return to your hotel within your beautiful city.

Actually I was planning to leave a 5 star review. The hotel staff was very professional organising a surprise newly wedds decoration and what a decoration it was! As it shows on the photos, it's an amazing quality of work, done with great care. Almost art. The room was spacious and clean. Nice garden and lobby area. Convenient location. Close to the lake and the night market. The down side was the buffet. It would be silly to expect anything than the bare minimum from buffet breakfast, but this was one of my worst experiences ever. I wouldn't like to say a lot about the food, because for me it's fried egg and toast in most of the hotels in Vietnam. Although my wife has noticed, the Phu Quoc branch has a wider Vietnamese breakfast selection. For a start the toaster is a silly conveyor belt kind of thing. Not only it is uncomfortable and difficult to use to get the toast right, but it's slow too. We had early breakfast when only one family was there apart of us but still had to wait for our turn. Not to mention, something must have been wrong with it, because both mornings, while we have been there, the staff was turning it on and off. The second morning there was no juice available. None. Only tea, water and coffee. By the way, Vietnam has great coffee. If someone would try coffee here 1st time, would think people who are raving about Vietnames coffee are crazy. Overall the hotel is nice and the staff are professional, friendly and attentive. Although the buffet couldn't live up even to a low expectation.

I stayed in this hotel for two weeks, and it wasn't enjoyable. This is why I am giving only three stars, but I was thinking about two stars only. The location is good, close to the lake and only a short walk to the city center. The room was run down, with dirty chairs and a filthy carpet. The daily cleaning routine included changing the bathroom towels and adding two liters of water. During my stay, the bedsheets were changed only once. The hotel price included a monotonous breakfast with a few choices and poor-quality food. The hotel's Wi-Fi was unreliable and very slow. We had an issue with the safety box that suddenly stopped opening. After informing reception, the maintenance came fast. However, they were unprepared for troubleshooting ( I suspected the discharged battery ). Numerous keys were tried without success. The second technician tried the same unsuccessfully and tried to connect an external battery without paying attention to polarity. It took a long time to finally open it. We were promised that this would be repaired; however, it never happened.