Mystique St. Lucia by Royalton
Castries · Saint Lucia · Reduit Beach Gros Islet
About Mystique St. Lucia by Royalton — Luxury Boutique Hotel in Castries
Mystique St. Lucia by Royalton is an exceptional 4-star hotel in Castries, Saint Lucia. Guests enjoy a distinctive experience combining world-class facilities including bar, beach club, concierge, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.0 / 5
I honestly am so happy I didn’t listen to all the negative reviews. We are on day 3. It’s great! Absolutely love it. Sure some things are a bit dated and worn. But who cares. I didn’t come to St Lucia to sit in my room or worry about whether there’s a broken tile or some chipped paint. Overall it’s very nice and grounds are beautiful. Food is good. Location is great. Staff has been nothing but friendly. And yes. We have hot water. The tap to shower needed repair when we got here. So I fixed it. Easy. The room is clean and very large. I’m not taking away from anyone else’s bad experience but I tend to think some people are far too picky. Come. Enjoy where you are. If you are that picky about a few dated things then keep saving and go to sandals. Although we just spoke to people today from sandals on a tour that had nothing but complaints. We have been all over Caribbean. And this resort is absolutely fine! We quite like it here.
We travelled to Mystique as a family of three with a 2 year old. We had a great time. The staff were friendly and attentive. The rooms were clean and spacious. The terrace was very private and had a great view of the beach. TV selection was great for our toddler. Wifi network was great. We were concerned about arriving at the resort after reading reviews about the lack of hot water and the shortage of food/coffee but our stay was great. The buffet had different offerings every day so we didn't get bored of eating the same foods everyday. The resort wasn't crowded, there were walkable restaurants and shops nearby. Definitely walk down the beach and visit Marie's Fish Shack! If you want to secure an umbrella and beach chairs make sure to get to the beach by 9am. Have fun!
The nastiest resort I have ever been to in my life. Not worth the money. So disappointed in how nasty this place is. I stayed in a Royalton in December is Grenada, this is NO WHERE close to Royalton standards. AC doesn’t work in the rooms, I asked 3 times to get it looked at. WiFi is poor and inconsistent, doesn’t work from your room. Plugs in the room won’t fit your phone, an adapter is needed! The staff service is poor! No room service. The phones in the room don’t work! Good luck in an emergency. Spa is closed. Sliding door very difficult to open and close. Not many options to eat. They run out of food at breakfast everyday. No resort activities. No resort entertainment. Leaking sink in bathroom. Hot water in shower runs out. You can hear the people in the room next door. Only 1 bar is open!