Mövenpick Malatya Hotel

Excellent stay! Helpful and polite staff, spotless rooms with all amenities, perfect indoor pool, fast internet, and a tasty breakfast. Always welcomed with a smile — thank you!

Review for Mövenpick Hotel Malatya – June 2025 I stayed at the Mövenpick Hotel Malatya with my father on June 4 for one night and had a truly pleasant experience. The receptionist Bengül and the breakfast staff Okan were extremely welcoming and kind. Everything was professional, warm, and in line with what one expects from an internationally known hotel brand. However, when we returned for a second stay on June 7, we were met with a situation that left me shocked and disappointed. Upon our arrival, we parked our car in front of the entrance. A doorman greeted us, seemed to recognize our vehicle, and noticed a dent in the back of the car — which my father had been driving. As we stepped out, the doorman looked at me and immediately asked whether I had caused the damage. When I asked why he would assume that, he had nothing to say and simply stayed silent. This kind of treatment is completely unacceptable and deeply disrespectful. It felt not only rude but also highly inappropriate and misogynistic to single me out without any justification. When I informed the receptionist that I had been treated unfairly and that I intended to mention the incident in a review, the only response I received was: 👉 “Please don’t.” No apology, no concern – just an attempt to silence criticism. This experience left a bitter impression and is far below what one expects from the Mövenpick brand. I sincerely hope that this kind of behavior is taken seriously and followed up with appropriate staff training in respectful guest interaction and basic professionalism.

The swimming pool has segregated genders. They alternate women's and men's days. So you can't go for a swim with your partner. Is this Turkey or Afghanistan? Hot, stuffy rooms that stink of cigarettes even if you ask for nonsmoking. Non-functional a/c. No booze. Hardly up to the standards you'd expect of an international chain.