Needham House Hotel

The staff at this hotel were excellent, nothing was too much trouble. The hotel was quiet which was perfect for us, lovely setting and rooms were good, albeit on the small size ( particularly bathroom) for a top end room that we had. However the balcony rooms have fab views over the gardens and the balcony is really a large decking area, which is great. The hotel has reopened under new management it seems, a limited bar menu was available at time of our stay although brasserie open from time to time apararently but they are happy for you to order food in, in these circumstances. There was a good breakfast and the pastries were excellent.

Big carpark, warm greeting from the lady behind the reception who was covering for the receptionist who then checked me in with all info given. No lift ,stairs had a funny smell and slightly in the corridor but not in the room . Room was a good size as was the bathroom Bed really comfortable had a good night sleep. Shower was hot and powerful. WiFi wasn't very good Evening meal was OK not a huge choice to choose from the portion size was a bit small chunky chips were French fries ! Breakfast not included but was 13.95 to add on way overpriced for a Breakfast! No paths leading out of the hotel and its a busy country road so no running for me but the grounds are large so nice little walk around. Didn't know it was a spa there until I left ! Would I stay again and recommend probably yes 👍.

This hotel is advertising a fitness centre on all third party sites. They only included the information about it being closed AFTER you have booked. The fitness suite has been shut since 2019 and despite this the hotel has been actively advertising on Google and other sites that it has a fully working fitness centre which is purposefully deceptive. Other reviewers have said the same. On the rest of the hotel. It is generally tired and in need of renovation. It certainly is not up to standard. During my stay cleaners in outside work clothes (including camouflage pattern trousers) were walking in and out of the kitchen during breakfast service and were making themselves tea and coffee in the guest restaurant. Overall there is a lack of cleanliness and maintenance to decor. The staff are friendly but helpless as the general manager controls the advertising. Not a place I would recommend or stay at again.