Nest N Mist Hospitality Pvt Ltd.
Ooty · India · Menonmukku Bus Stopmenonmukku Vaduvanchal Kerala 673581
About Nest N Mist Hospitality Pvt Ltd. — Luxury Boutique Hotel in Ooty
Nest N Mist Hospitality Pvt Ltd. is an exceptional 4-star hotel in Ooty, India. Guests enjoy a distinctive experience combining world-class facilities including bar, garden, library, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.0 / 5
I recently booked a room for ₹6,000 for three members at your property. I had the best experience and was very impressed with the service and facilities provided there.
Very sweet staff and super clean HOT WATER was there the whole time n its not common to find it here easily Totally recomend a stay here Super comfy and cozy love the idea of sustainability also here Accessibility to the main road! Rooms were clean n hygienic with fridge iron n hairdryer as well
I recently booked a room at your property for three members, paying ₹6,000. Unfortunately, my experience was far from satisfactory, and I am highly disappointed with the service and facilities provided. Despite the positive reviews online, my stay did not meet even basic expectations. Here are the key issues I faced: 1. Swimming Pool Hygiene – The pool had an unpleasant smell, similar to cow dung, making it unusable. 2. Unclean Rooms – The rooms were not cleaned properly upon check-in (photos attached). 3. Food Quality – The food provided was inadequate. While I was offered a complimentary dinner after raising concerns about the swimming pool, it does not justify the overall poor service. 4. Broken and Unclean Fridge – The fridge in the room was dirty and broken, adding to the inconvenience. I would appreciate a prompt response explaining why these issues occurred despite the claims made in your listings. If the advertised services cannot be maintained, misleading details should not be provided.