New Yorker by Lotte Hotels

Great hotel! We really liked the art deco design. The history of the hotel is really interesting. Make sure to go to the Nikola Tesla exhibit on the bottom floor. Rooms were tiny by overall hotel standards but good sized for NYC. The suite we stayed in ha two bathrooms which was helpful because we had two kids with us. The location was great because we were near Penn station. So getting the subway to other parts of NYC was easy. Parking at the dock was definitely the way to go. They parked and retrieved the car quickly. I would recommend buying your parking in advance.

Great location in Midtown Manhattan — steps from Penn Station and close to major attractions. The hotel has a classic Art Deco charm, and the staff were friendly and helpful throughout my stay. Rooms are small (as expected in NYC) but clean and comfortable. Some street noise on lower floors, and the elevators can be slow during busy hours. On-site dining is convenient but a bit overpriced. Overall, a solid choice if you're looking for a central, historic hotel with easy access to transit and the city’s main sights.

I did not have the best experience at this hotel. We booked two rooms with queen-sized beds, but instead were given one room with a double bed and the other with a “queen-sized” bed, which was a little bit smaller than the double bed. We had paid about $500 just for us to be given extremely small rooms with very outdated furniture and design. The pictures of the rooms online did not look like what we were given. There was barely any walking space to move around and unpack comfortably. Also, the bathrooms were awful. Very outdated and impractical to do your makeup in there considering there is no real counter to place items. Just a very skinny shelf that was underneath the mirror. I had to do my makeup sitting on the chair facing the mirror that was in the bedroom, but the lighting itself barely helped. Forgot to mention that the A/C did not work well in one of the rooms. The room was left humid and I woke up feeling disgusting. Another inconvenience was the lack of fridges. Traveling on vacation most likely results in trying new foods and wanting to save them for later. Well, we could not do that since there was no fridge to store our food! Ridiculous. Unfortunately, we had to throw away food that we could not finish. The cleaning crew was kind, but some of the front desk employees were not. The location was fine, but it was not in the nicest spot. We could have found better, but we booked last minute for our trip.