Nexus Valladolid Suites & Hotel

Always clean, great service, spacious rooms and in the middle of everything which we love.

Very spacious and comfortable quiet room, giving you private apartment facilities, with parking option under the hotel. Small remark for the cleaning: we found a lot of dust in the kitchen and on the table, including ironically, a hair on the toilet next to the sticker which indicated the toilet was cleaned…. (But not that it gave a real unclean feeling). The room was very comfortable and modern, with a nice view on the nearby church

Bad experiences in Nexus Hotel Valladolid. In May 2024 we had booked 2 Deluxe Suites with a view of the old town for one night in October 2024. We were really looking forward to it, but upon arrival we quickly encountered some disappointments. 1. The hotel uses a “rate-from” and it is not clear in advance when the prices mentioned apply. The hotel determines the price at the time of booking, which is always higher than the previously mentioned “rate-from” on the website. In our case, the hotel determined a rate of €170 per suite upon booking, while upon arrival it turned out that a rate of €140 is more common for this period, and on the website a “rate-from” of €100 is still mentioned. Also, no early booking discount has been applied. This way of juggling with prices creates a feeling of deception. 2. In the bathroom of both suites the shower head was crazy and fell down when used. Furthermore, there was a socket hanging loose from the wall, with the wiring visible. 3. The living room sofa is covered in dirty stains. 4. There is no WiFi coverage in the entire suite. The only place is very close to the entrance door. Very uncomfortable. 5. No lounge or bar available and only limited breakfast. 6. To top it all off, I had left my iPhone charger in the suite after leaving. Alfonso from reception was in no way prepared to help me send it to my home address. It was my fault and I had to arrange it with an (expensive) courier. No help at all from Nexus possible. According to Alfonso, there was no other option, although various Spanish websites charge €2.75 to €5.00 for sending such a charger, which I was certainly willing to pay. I had no choice and said goodbye to the charger and bought a new one. All in all this stay with Nexus was a very unpleasant experience which is not in proportion to the amount paid and which I certainly want to spare others.