NH Collection A Coruña Finisterre

This review has been a long time in the making! We stayed here for 5 nights last September during the CAUMAS (Spanish Senior Universities) conference. It's an excellent hotel in all respects. We had a comfortable room with a view over the port area. The breakfast buffet is superb with same great view and the service is smiling, friendly and efficient. Highly recommended also for its location within easy walking distance from the centre and right next to the old town.

I stayed at this wonderful hotel for the second time in June of this year and it just gets better. It has the most beautiful views in the heart of the city with wonderful transportation. . A beautiful basket of fruit was waiting for us. It is the most professional hotel I have been at. Our room was beautiful, very comfortable and quite. Everyone in this hotel is phenomenal. It was my birthday and I have to say that Ines Cambon, the guest relations made my day. I had met her on our prior stay there and found her to be wonderful. She found out it was my birthday and she sent a bottle of Champagne and a cake to my room with a free breakfast!! I almost had tears in my eyes. How professional is that? I will never forget her beautiful gesture. The ladies in the dining room also remembered me and got hugs from them all. Susana, Lupe couldn’t serve me better. I loved to see their happy faces in the morning. My coffee which is very important to me, was there as soon as they could get it. The concierge Luis, well I absolutely love him, he will help you with what ever you need. So personable funny and refreshing. The ladies cleaning your rooms go on and beyond for you. I have not one complaint, only good memories. I can’t wait to return to my favorite city and hotel. It’s a hidden gem. Thank you everyone for your help. I truly appreciate it.

My friend and I booked this room three months ago and specifically requested two separate beds. To our surprise, after traveling thousands of miles, we were informed that the hotel had no rooms with two beds available — they were sold out, and there was no option to change. While the staff were patient, this does not make up for the lack of preparation and poor customer service. After a long and exhausting journey, all we wanted was to rest comfortably in our own beds. Unfortunately, this experience has left us disappointed, and I don’t think I’ll be choosing this hotel chain again.