NH Collection Brussels Grand Sablon

Lucas at front desk was a delight. He is friendly, professional, and efficient. In fact, all the staff were great, front desk manager, Clara at front desk, the staff members at the breakfast restaurant were all so helpful! The room was bright, clean and well organized. The breakfast buffet is first class. Highly recommend this hotel. The location is central to all the major attractions.

Upon arrival we were greeted very nicely. We were early and were told they did not have rooms available. They did however state that they should be able to check us in around 12 noon. They asked for my information, and I was told they would call or email me. Sadly, we never heard from anyone. we did not get our room until 6pm. The hotel claimed it was a glitch in their system and the afternoon front desk was not apologetic at all. Sadly, they remained pretty dry the rest of our stay. Morning crew and restaurant management were extremely nice. Location is a bit of a walk from main square. not too many good restaurants close to the hotel.

We stayed at the NH hotel in early may as a group of eight people, spread across 4 rooms. Overall, we spent the majority of our stay in Brussels exploring the city, but the hotel was always within reach due to its great location. We were able to head back throughout to take quick naps and continue exploring afterwards. What I personally enjoyed most about my stay was the amazing service. The staff were friendly and approachable. I noticed this especially during morning service where the staff was very attentive and polite, and helped us with any requests we had.