NH Collection Hamburg City

The location is excellent — just a 5-minute walk to the subway station, right across the street from the Bunker, and less than 10 minutes to a grocery store and shopping mall. Very convenient for getting around and exploring the city. What really stood out, though, was the service. I want to give a special thanks to Susanna and the kind gentleman (sorry I didn’t catch your name) from Frontier who helped me with my suitcase issue. It had been there for a few days and I know it must have been a bit of a hassle, but they were so understanding and helpful. Truly appreciated their kindness! The room was much more spacious than most hotels in Hamburg, and I really liked the view — a bit of greenery outside gave the space a calm, relaxing feel.

we enjoyed this hotel because of the staff Ricardo went above and beyond and make sure that I was happy with my situation that I had the rooms Air conditioning was off so I had to move, but it was taken care of properly. The breakfast was very good everybody at the breakfast room help was fabulous and made sure everybody was happy and there was plenty of food. The location for me was OK. It’s in an area that I would call a little edgy graffiti on wall the neighborhood-l blue collar workers. The restaurants around the hotel we’re ok but plenty of restaurants Italian fish etc A few stores super markets reminded me of (so ho in new York in the 80 ) you would need to walk at least one to 2 miles each day to get to any areas that are for tourists . They do have the train station nearby.

As an American traveler take this with a grain of salt. Two twin beds pushed together does NOT make a king bed. No smart TV and only german programming. Unreliable WiFi connection. No servicing of minibar or water. Just not a very nice property. Area is very interesting in a gritty sort of way -- plenty of restaurants and cafe/bars.