NH Collection Madrid Gran Vía

Amazing experience from the moment you arrive. Great hospitality, service and personal attention. Great location! Our room was perfect and the rooftop sky bar had a gorgeous sunset view. Best hotel to stay in Madrid.

Dear Antonio, I would like to express my heartfelt gratitude for the outstanding service you provided during our stay at Hotel NH Collection Madrid Gran Vía. Your professionalism, warmth, and dedication truly stood out and made our experience unforgettable. From the moment we arrived, you went above and beyond to make sure we were comfortable and well taken care of. Your kindness, attention to detail, and genuine hospitality made a lasting impression on us. It is rare to come across someone as committed and passionate about their work as you are. You made us feel truly welcomed and valued, and that meant a lot to us. Thank you again for everything you did to make our stay so special. We hope the hotel recognizes what a great asset you are to their team. Wishing you all the success and happiness in your career and future. With sincere appreciation, [Abdulla ]

This is a review for a hotel stay. An amazing rooftop bar that if you ask the reception they will allow you to book a table for sunset without waiting! The cocktails are yummy, especially the mojito. The room is decent I personally didn’t love the flat pillows and bed, and the ac was a hit or miss. But we loved the small balcony and the updated bathroom! The buffet breakfast was average. The best part was the attention from the staff. Everyone was sweet and approachable, and even allows us to check into our room early as we arrived around 10 am. Location was perfect for shopping and getting to activities. Recommend for a short stay.