NH Collection Roma Giustiniano

We had a wonderful stay at NH Collection Roma Giustiniano! The customer service was top-notch—attentive, kind, and truly thoughtful. They even surprised my son with a special birthday treat waiting in the room, which meant so much to us. Moments like that make all the difference. The breakfast was fantastic, with a great variety and a beautiful display. The location is ideal—within walking distance to shops, restaurants, and major sights, yet tucked away from the busy, noisy areas. Public transportation is close by and easy to navigate. Overall, a perfect stay and we’d absolutely come back!

Very close to so many great attractions, yet a quieter feel than right in the city centre. The service was always as expected and helpful. We really enjoyed getting to know Roberto at the bar. We stayed a few times during our visit to Italy and our rooms were always nice and quite clean. I also loved that there was a great little Mimi mart right next door and great shopping, eating, and drinks all around. The location really was great.

The hotel overall was nice but the room could use some tweaks. Additionally, the location isn’t the best for the big tourist attractions or train station unless you’re okay with walking 25+ minutes to central Rome. The highlight was definitely the incredible buffet breakfast—fresh, diverse, and delicious. Our room was spacious and comfortable, perfect for relaxing after a long day. However, the bathroom could use some attention: it was impossible not to splash water out of the shower onto the floor, and the toilet was oddly crooked. Still, overall a decent stay with great potential if the maintenance issues are addressed.