NH Firenze

Nice rooms. Excellent views from the roof top bar although avoid Tuesday / Thursday or book in advance. The staff were also very friendly. Breakfast is good but finishes early at 10am. Good location if you don't mind walking (also well connected by bus) but not central.

The hotel is clean and short walk away from the city center. The hotel staff was super friendly. When the AC in our room broke, they upgraded us to the suite and Sofia made sure everything was fine in the new room before handing us the keys. And she checked in with us the next day. Highly recommended.

Our stay at this hotel was okay overall, but there were a few issues. The room was quite small, although it had a large balcony with seating and a nice view. Unfortunately, the balcony was in direct sunlight until almost 9 PM, and there was no sunshade, which made it difficult to enjoy. The bathroom had a bathtub, but it didn’t drain properly, which was inconvenient. To the staff’s credit, when we reported the issue, reception promptly offered us another room, which was appreciated. The location was also a bit far from the main attractions, so getting around required some extra time and planning. Not a bad stay, but a few improvements would make a big difference.