Nimb Hotel

One of the most extraordinary hotel experiences ever. Nimb is both so convenient for access to the city and from train station, but also offers incredible access to the Tivoli gardens at any time they’re open, complimentary. Want to grab a coffee and stroll around the gardens? Go ahead! Want to attend the concerts they have in there? Yep—wander on in. How about those rooms?! Old school boutique feel with fireplaces. The staff are extraordinarily helpful and nice too. Service is top notch. Genuinely one of the best hotel experiences I’ve ever had. They’re like no one else out there. Hilton probably doesn’t even deserve them in their chain, because they exceed every Hilton offering. Just exceptional. 10/5 stars if I could

I stayed here for 5 nights and had a fantastic experience. The location is perfect—just steps from Copenhagen’s main train station and right next to Tivoli. Super easy to get around and enjoy the city. The staff were outstanding—one even offered to go out and buy a gift I forgot to pick up, which was incredibly kind. Highly recommend for anyone visiting Copenhagen!

As an American Express Centurion member, I’ve come to expect a certain caliber of hospitality — attention to detail, respectful service, and a seamless experience. Unfortunately, my recent lunch at Nimb Hotel in Copenhagen failed spectacularly on all fronts. From the moment I arrived, the service was inattentive and dismissive. The staff were not only unaccommodating but at times outright rude. There was an apparent lack of training, professionalism, and basic courtesy — all of which are unacceptable, especially at a property that prides itself on luxury and refinement. It felt as though the lunch staff were burdened by the very presence of guests. Requests were met with eye-rolls or ignored entirely. At no point was I made to feel welcome or valued. This is not just a matter of a “bad day” or a small misstep — it reflects a systemic failure in hospitality culture and management oversight. What’s more troubling is that this happened at an establishment affiliated with a venue as iconic as Tivoli Gardens and one that claims membership in a leading hotel group. If this is the standard offered to a Centurion cardholder, I shudder to imagine how regular guests are treated.