Nine Orchard

I've stayed here several times, and always had an awesome experience. Reception: Probably the best group of people I've interacted with throughout my travels around the world. I don't know how they did their hiring, but every team member at reception is friendly, professional, responsive and take pride in their work. All of them deserve raises. Serge especially deserves a shoutout for always being on point with everything throughout my stays here. Also thankful for the bellboys who always offer to open doors and carry things. Cleaning service: Cleaning staff are all very friendly, and they're always professional but fast. They even give you cookies and water every evening, a small gesture but makes you feel at home. Rooms: Very well designed to invoke a sense of homeliness. I'm very sensitive to feeling uncomfortable outside of my own home, but this is the only hotel in NYC that doesn't give me that feeling. Every light's brightness can be adjusted, AC is easy to operate, furniture are sturdy and minimal which is a important point because that means they're easy to clean so you won't find uncleaned spots.

This is probably my favorite hotel I’ve ever stayed in while in nyc! The rooms are incredibly well decorated, comfortable, and have everything you need. The small details, including the lighting, speaker system, and amazing soaps make all the difference. The bar and restaurant were also incredible & had amazing food/drinks and friendly staff. As someone who used to live in the city, I’ve been to my fair share of hotels restaurants/bars and these are some of my new favorites. Can’t wait to come back and stay here! 12/10

We recently moved out of the city after living here for years and have stayed at many of NYC’s top hotels — but Nine Orchard stands out above them all. The design is stunning, the rooms are incredibly comfortable, and the vibe is calm, elegant, and elevated. The food is phenomenal — easily some of the best hotel dining in the city. And the staff is exceptional — warm, discreet, and intuitive. Huge thank you to Chico and Lauren for making us feel so taken care of. Now that we’re based on the West Coast, this is the only place I want to stay when we come back. A true gem.