Nirbana Palace A Heritage Hotel
Jaipur · India · 4 D Villa Station Rd Jaipur Rajasthan
About Nirbana Palace A Heritage Hotel — Luxury Boutique Hotel in Jaipur
Nirbana Palace A Heritage Hotel is an exceptional 4-star hotel in Jaipur, India. Guests enjoy a distinctive experience combining world-class facilities including bar, concierge, pool, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.3 / 5
Best place for family stay.... Rooms would have little widen but manageable. Well managed, clean, little inside to the main road to stay away from traffic sounds. Alarm by peacocks surrounded sound melodious. The best part ever is the hospitality by the team by food section; Have to name Miss Neha who attend every time with same smile and care. Thank you & best wishes.
Lovely and comfortable stay. Staff were wonderful,co-operative and always ready to help. Will definitely visit again here. The chefs of the restaurant were too good with the preparation food and the taste 100 on 100 to the chefs👍👍
Horrible Experience – Rude Staff, Unsafe for Kids, and Aggressive Behavior This was by far the worst hotel experience I’ve ever had. If you’re traveling with family, especially with kids – stay away from this place. We were just 25 minutes late for checkout, and charged us 1500₹ extra for that half an hour. We politely explained that we had a young child with us. Instead of showing any understanding or basic decency, the management started shouting at us. It was completely uncalled for and extremely unprofessional. When we started recording the situation (which we had every right to do), the staff tried to snatch our phones — an outrageous and aggressive act. Is this how guests are treated here? Overall, the staff is rude, the management is money-minded and aggressive, and there is no sense of hospitality or customer respect. Charging ₹1500 for a 25-minute delay with a child, shouting at guests, and attempting to take their phones — that says everything about how this hotel is run. Highly unsafe and unprofessional – would never return and strongly advise others to avoid.