Nivia Born Boutique Hotel
Palma · Spain · Carrer Dels Paraires 24
About Nivia Born Boutique Hotel — Luxury Boutique Hotel in Palma
Nivia Born Boutique Hotel is an exceptional 5-star hotel in Palma, Spain. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, co working, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.7 / 5
This hotel was absolutely wonderful.The room was fantastic and the location absolutely perfect. It was situated just off the main street with easy access to all restaurants and main sights. It was so quiet and the breakfasts were delicious. I had to find a hotel to stay after my husband was taken ill in Mallorca and we had to extend our stay. The hotel was wonderful and the staff were absolutely amazing. Kind, compassionate and really helpful , they made an incredibly stressful time much more bearable . I cannot thank them enough.They all went above and beyond and we were able to enjoy several days there whilst my husband recuperated. I would recommend this hotel unreservedly.
Perfect location, staff incredibly helpful and friendly - nothing was too much trouble, and everything was done with a smile. Excellent breakfast with lots to choose from and a fast professional service from both Tony and Christian. When we were asked how we slept after the first night, my partner said she found the bed good but a little soft, mine was perfect, without hesitation they offered to swap the mattress for a firmer one, we declined as we felt it would be a lot of trouble for them, but they insisted and swapped one side. Again, going above and beyond. We would not hesitate to recommend this beautify hotel and would happily go back again. Thanks to all the staff who made our stay memorable
The location is excellent, the room was nice. The coffee at breakfast was horrible, the Jura machine was obviously not set up properly. Breakfast is not quite that of a 5 star hotel but it's passable. The most disappointing part was that we realized within a couple of hours of leaving the hotel that my sister had left a blouse hanging in the room- and we immediately called the hotel. The blouse was never found. I find it extremely disturbing that an item of clothing just disappeared in a space of two hours without it being located by the staff afterwards. We had no apology from the hotel either. It's not about the blouse- it's about the principle. Very shabby.