North Avenue by Stellar Hotels

My stay at this hotel was absolutely wonderful! Among all the great things I experienced, the service and attitude of the staff—especially Arthur and Alisa—stood out the most. Arthur was always smiling, patient, and professional. Every time I needed assistance, he was there with a great attitude and ready to help. Alisa brought such positive energy and responsibility to her work, making my experience even more enjoyable and comfortable. It’s rare to come across such genuinely kind, professional, and welcoming staff in a hotel. Huge thanks to the hotel management for having such an amazing team. I will definitely come back and highly recommend this place to my friends!

AC didn’t work for 24 hours ( we had baby Also with us) we had to call the police to get it fixed. Staff tried to move us to a smaller room or charged extra for one with AC. Unprofessional, poor management, barely any English spoken. Chimney and phone didn’t work, and the building layout was a mess (had to switch lifts to reach our room). They sent a fruit platter as an apology, but after wasting a full day, it meant nothing. Avoid this hotel at any cost And funny fact managers name was margarita and she was aware of everything and trying to nicely say we don’t care , take it or leave it!

Absolutely unacceptable management! Deluxe room had a severe water leak from bathroom to the bedroom- after 3rd day with my terrible frustration they finally changed my room. New room didn't have a HOT water for few days. Management of the hotel is unable to take care of problems and with pleasant smile they will continue lying to your face. Location is perfect but hotel is terrible because of extremely poor management.