Northern Hotel

⭐⭐⭐⭐⭐ 5 Stars – A Warm, Welcoming Stay at The Northern Hotel ⸻ ⭐️⭐️⭐️⭐️⭐️ The Northern Hotel – Billings, MT My husband and I had a wonderful stay at The Northern Hotel! From the moment we arrived, Shelby, the Front Desk Supervisor, went above and beyond. She was accommodating, friendly, and made check-in and check-out effortless. She also provided lots of great local tips—making us feel right at home and ensuring we had everything we needed for a memorable visit. Our room was immaculately clean, spacious, and extremely comfortable. The bed was divine—soft, cozy, and one of the best we’ve ever slept in on the road. The elegant decor added a lovely touch of Montana charm. A big highlight: the fitness center is open 24 hours, spotless, and well-equipped—perfect for staying on track with workouts, no matter your schedule. We both appreciated the ability to get in a workout any time—morning, evening, late night! Altogether, The Northern is a beautiful hotel, and Shelby’s kindness and hospitality made our experience exceptional. Whether you’re traveling for business or pleasure—or like us, a bit of both—this hotel is a must-stop in Billings. Thank you, Shelby, and everyone at The Northern, for making our stay so memorable!

The location is wonderful and I enjoyed having the bar and breakfast option so close. I found the rooms to be lacking amenities and space. The Classic Deluxe King 2-Room Suite was quite small and I was disappointed in its lack of seating/living room area. It had two chairs and an office chair. Overall, it just felt dated. The staff were very very friendly and I liked that they give parking passes to those that don't want to valet.

In wheelchair and booked ADA suite. The bed was great and I slept like a baby. Staff were very friendly and responsive. A lot of misses though: Bed too high to transfer from wheelchair. No space around bed to maneuver. Shower controls not reachable from shower bench. No shower curtain and shower floor higher the the rest of the bathroom floor without curb so a flood ensued for the limited shower I could achieve. No shampoo or conditioner provided by hotel. No coffee in room, only in lobby. Luckily I brought my own supplies and coffee. TV in "living room" was not functional. Poor soundproofing. Bring earplugs for sleep as I did. Public areas not very clean. And lastly, no response to reviews across platforms. That speaks volumes.