Novena Hotel
Lembang · Indonesia · Jl. Dr. Setiabudhi No.4
About Novena Hotel — Luxury Boutique Hotel in Lembang
Novena Hotel is an exceptional 4-star hotel in Lembang, Indonesia. Guests enjoy a distinctive experience combining world-class facilities including bar, restaurant, concierge, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.3 / 5
Nice hotel. Good services. Currently they have EV charging, which are very convenient. Though the breakfast are not so much options, but the nasi goreng we’re so delicious.
The hotel has a good mountain view. Service was good. The room was clean and spacious. I didn't see many people in the restaurant. But the overall was quite good. They have pool at the ground floor. The breakfast hall at the top building so You can see the mountain view and feel the wind too. There are many areas for photos on the upstairs. Good for lone travelers, couple or family.
Arguably the worst hotel i've ever lived in. Extremely rude staff don't speak a word of english. Extremely unaccomodating, greedy, unprofessional and outright rude. sheets are always dirty with stains and floor has hair from previous guests. location and rooms are good but staff don't care about anyone or anything. everyroom has problems, high humidity levels, filthy sofas, dysfunctional lighting and rundown washrooms. It is never clean and you have to literally tell them to clean properly.