Novotel Caen Cote De Nacre

Arrived very late due to delayed flight. It is a little difficult to get to due to one way system and tram line around hotel. Once arrived, check in was very easy and room was very comfortable and quiet. There is a good breakfast and a nice pool area to sit when the sun shines. Overall a very pleasant stay and a really nice atmosphere.

Hotel is nicely spaced away from busier parts of town and the tram fare is very low if needing to go shopping or out for dinner. Beds were comfortable and the room was spacious enough for our group. Amazing water pressure for the shower and the lack of a bathtub was a plus for us. Did not use the outdoor pool ourselves but plenty others did during our stay. Overall the only issue is the lack of temperature control. When informed of this the receptionist offered to bring a fan to our room rather than try to fix the air control but neither technician nor fan ever arrived.

Every time I come back to this hotel, I am disappointed. Came into the room, and it smelled like dust. Seems like the hoover bag was full when the room was being cleaned. There were pretzels and crumbs under the bed. Hygiene is the most important thing in a hotel... honestly disappointed. It's also unfortunate that there are only paper cups in the room. Why not use real ceramic cups? And also - there are no coffee machines in the rooms, unfortunately.