Novotel Canberra

I'd say the ratings you see on the property speak for themselves. The location is great. The property and interiors are dated. The room cleaning service was average. The parking was full and we never got parking. Also a bit difficult to park in front of the hotel to check in. I am told before 3pm is the sweet spot to get the internal parking. But that said everyone knows all this about this property from the earlier reviews You still select it for the location and budget. The breakfast buffet was decent. There's a parking 6 min walk alway from the hotel. So I'd say it's not a bad option for the location. If your very particular about the room decor and parking don't go for it. If you want a place that checks most boxes and is a decent experience go ahead. I feel the people are making an effort and I wouldn't want to bash the place when it gets a lot of things right .

We had 2 nights stay, the location is good however the rooms are spacious but old bathrooms including carpert which is not clean. The lifts are so busy long wait. For breakfast they had a huge queue. The pool is not appealing, dirty towels, the floors were dirty. overall not satisfied with cleaning and aged rooms

We booked 2 rooms for our family. We were told they would be adjoining. When we got there we were told that they were a few rooms apart. We got upgraded rooms however it was useless as we were not able to all stay together. We ended up just booking one room with a sofa and put a cot in there. We were given free parking however parking was only subject to availability. Phone was broken in our room so we were not able to get room service. There were no rubbish bins in the room (only recycling bins). There was also no toilet brush. There was no bedding for the sofa nor were there enough pillows or towels. There were also no towels in the swimming pool. The rooms were very dated. Buffet was amazing. We loved it! The pool was also lots of fun with the kids. Sauna was out of order though. I was really looking forward to that! Parking was a bit of a nightmare. We were lucky that we got a spot under the Novotel but we heard others complaining. We got to breakfast quite early but there were about 50 people lined up waiting when we left!