Novotel Chennai OMR

It was a pleasant stay. Food was good, but less spicy. The rooms were comfortable. Service was top notch The best thing I liked here was the pool. The life guards are doing a tremendous job. Especially Babeesh. He is a very good instructor who gives professional tips to the swimmers. His tips are very valuable for the learners.

I was on a business trip....away from home. When I checked in on sat in eve, I was greeted by warm n welcoming smile of Bikram (security) at the entrance. My check in procedure was quick. Rooms are amazing with all amenities one may need. I took tour to the pool. Babesh the swimming coach is so friendly and warm. He spoke about his inspiring experiences. Hotel food is amazing. I preferred the buffer. My attenders sushmita sarita arvind soumik are so caring. They even cut a see you soon cake for me. How heartwarming. They ensure I have what I need and kept checking on me. Everyday while leaving to work, poresh (security) will again greet you with such a positive and Friendly approach. And same was with Bikram when I returned at night. The hotel staff person dhanush even offered me taking treats along when I went to meet my friends. They are so into ensuring they give you options and such a comfortable stay. Chefs are very friendly and smile at you. Chef gopal would make amazing soft rotis for me. Head chef nisarg is super warm n made me handmade icecream...so yummy. My check out was great. devashish gazal mina Lalitha took a picture and also gave me some good bye treats. All in all it felt like a home away from home. ❤️

We had an excellent room service experience, thanks to Kim. She was incredibly thorough with housekeeping, paid great attention to detail, and ensured our room was always spotless and well organized. Kim was also courteous, professional, and went the extra mile to make our stay comfortable. He dedication truly made a difference in our experience.