Novotel Chennai Sipcot

Exceptional Stay with Outstanding Service. I have had the pleasure of staying at this property multiple times over the past few months, and each visit has been nothing short of wonderful! The service remains exceptional from check-in to check-out, with the staff always warm, welcoming, and eager to assist. The property is well maintained and conveniently located near several IT companies, making it an excellent choice for business travelers. The breakfast spread is great—an impressive selection of Indian vegetarian and local delicacies. The rooms are comfortable, well-appointed, and perfect for a relaxing stay. Room service is prompt, and while the food is delicious, the pricing is slightly on the higher side. Overall, this hotel continues to be my preference with its top-notch service and hospitality. I look forward to staying here again and highly recommend it to others!

I had an absolutely wonderful and comfortable stay here! Everything from the facilities to the service exceeded my expectations. The swimming pool and gym were well-maintained and perfect for relaxation and workouts. The food was consistently delicious, and we were even treated to a special dinner and cake that made our experience feel extra special. A big shoutout to Manager Jitendra, who was incredibly helpful and attentive—he promptly resolved any issues we had with a professional and friendly attitude. Lifeguard Nikunj was also very courteous and made sure everyone felt safe and comfortable at the pool. Overall, a very pleasurable stay that I would highly recommend to anyone looking for comfort, great amenities, and exceptional hospitality.

I would gladly award this hotel 5 stars if the food was good but unfortunately the dinner buffet, though it is relatively cheap for hotel residents, was not good. As food is problematic in the sipcot area I have no choice but reduce one star from the total rating. The service throughout the property is fantastic. All members of staff are attentive and go the extra mile to accommodate guest's needs. I wish to mention Mr. Akhil who I believe is the head receptionist or duty manager and his colleague (he sat at the priority desk at reception) who I forgot his name but was equally courteous and helpful. There are always members of staff at the lobby who greet guests and offer two types of free drinks (detox water and a sweeter drink that varies from day to day). Mr. Antoine is always smiling and eager to help. He speaks Tamil and he patiently assisted me by calling uber drivers as many of them need prompting over the phone before they come (probably because my method of payment was cash). I used the hotel's transport service twice and was extremely satisfied on both occasions. The driver on my first trip (around 40 kilometers inland) is called Rajiv Gandhi which is why I remember his name. The driver on my second drive (to the airport) was also superb but I can not remember his name. The main problem at the restaurant is there is only one AC unit (placed roughly in the middle of the dining hall). Not only does it make the dining hall uncomfortably warm it also means the area where the food is cooked is not cool enough for a 5 star hotel. This problem can be easily remedied by adding an ac unit and having it face the direction of the open kitchen (with the current arrangement the dining hall reminds me of a food court in South Delhi). The food is aimed mainly at North Indian tastes (probably because many guests are temporary workers and visitors at IT companies and hail from other parts of India) but it lacks authenticity and the desserts are inedible. In summary I enjoyed staying here much more than my two recent stays at the Novotel OMR but the dinner buffet at the Novotel OMR was markedly tastier.