Novotel Hyderabad Convention Centre Hotel

We recently organized a business conference at this banquet hall, and it was an excellent experience from start to finish. The hall was spacious, clean, and well equipped with everything we needed, and comfortable seating. The staff were very professional and made sure everything ran smoothly. They helped with setup, technical support, and were always available if we needed anything during the event.

I had a wonderful stay at the Novotel. The checkin was seamless and quick! I came a bit early than the actual check-in time, but people were kind enough to find a room and get me in. Got a nice pool view too 😀 Wonderful breakfast. Its so unfortunate I couldn't dive into the pool or hit the gym because of my hectic work schedule 😭 Will make sure to check em out the next time!

The overall experience was good. The hospitality of the receptionist, Koyeli, was nice. However, the food experience at the buffet was worse. They had kept leftover stir-fried veggies and noodles from the previous night. My husband complained about a hair in the stir-fried veggies; instead of replacing the dish, the staff merely removed the hair and brought back the same plate. Their service became pathetic when a sudden rush arrived at the restaurant. The staff stopped paying attention to our needs, as they were fully focused on a celebrity who had arrived at the same time. Apart from the food experience, the room service was pathetic too. We called the staff to get the asset locker fixed, but their technician arrived an hour later, only after we had repeatedly called to remind them. After that, the technician took another half an hour to fix it. We were in a hurry to explore the city but got delayed because of their pathetic service.