Novotel Melbourne Glen Waverley

​Novotel Glen Waverley offers a great location with easy access to restaurants and public transportation. The car park is conveniently located, and your reserved space is always available. The rooms are clean and cozy, providing a comfortable stay.

Although I only stayed one night, the whole experience was enjoyable. The hotel was easily accessed from Springvale Road. Reception staff were extremely friendly, professional and helpful. Car parking was all one level and there were plenty of car parks for the night that I was there. The hotel is nicely furnished and my room was comfortable, clean and had all that I needed. I was given an upgrade, so the king room was quite spacious. The Meze restaurant is on site, serving both Indian and traditional food. Service was prompt and my meal at dinner time was tasty and reasonably priced.

For a hotel of its age, it is very well maintained. Clean rooms, excellent location and the breakfast buffet was nice. A few Negatives. The in room fridge did not work at all and kept nothing cool and when booking, the photos and description said there was a bathtub. I even asked the check in staff if our room had a bath and they said yes. Once in the room there was NO bath. I called to ask if we could either change rooms or pay for an upgrade. I was told all renovated rooms no longer have a bath and there was no spa rooms available. I was very disappointed as I was not offered anything to make me happy at all. So our stay was not satisfactory. I only give negative reviews after I give a business the opportunity to rectify the issues I have. Since nothing was done about my issues a 2 star revies has been given.