Novotel Phnom Penh BKK 1

The staff are courteous and committed, elevating customer service to a new standard. Despite English not being their primary language, many make an effort to communicate effectively. The staff, including the doorman, concierge, restaurant team, and housekeeping, all greet guests with warm smiles and show great respect.The hotel is tidy and has a pleasant aroma. Each morning, the breakfast spread features fresh local fruits, pastries, and made-to-order options, ensuring a satisfying start to the day. Every morning greeted with smile. The hotel's location is also a plus, conveniently situated near popular attractions, making it easy for guests to explore the area. Overall, the combination of exceptional service, cleanliness, and inviting atmosphere makes for a memorable stay that guests are eager to share with others.

Had an amazing stay, beautiful clean hotel with very comfortable beds. The staff is very friendly and helpful. Beautiful pool area and gym, there is an amazing rooftop bar that is very well decorated. The hotel is just open for a year now. The executive lounge is very nice and there are plenty of delicious foods and drinks. Miss Kim at the lounge was so kind and helpful. The breakfast buffet has a lot Western and Asian choices and I loved that they also had local food options. It’s nearby an mall and the river. Just across the street there’s and 24 hour shop with a lot choices. I would definitely recommend this hotel and would stay here again.

A truly one of a kind hotel located in the heart of Cambodia. The property offers a stunning view from the bar and delivers exceptional service throughout. Special thanks to Kristine for her outstanding hospitality. she was incredibly kind, attentive, and friendly. Overall, the hotel’s hospitality is truly impressive and made for a memorable stay.