Novotel Queenstown Lakeside

Great location and service. Room is a bit dated but suitable, beds are comfortable and cosy. Our room has a small balcony looking into a courtyard that opens up and a walking access towards the street and lake. If you need to leave bags there to check in the next day (we were day tripping) they will make sure your bags are in your room when you check in. Reasonably priced rooms and we stayed August which depending on some views the 'peak season'. The front foyer opens to the street and a small walk across the road puts you into the heart of both food and bar experiences. The spacious lounge area and small bar on ground level that looks through courtyard makes having a drink exceptionally relaxing! Thanks guys for a great few nights, we will book back again next year.

Ideal location, lakeside and a very short walk into the main centre. Nice to be next to the lovely gardens where it’s a little quieter at night, and a great morning walk. Booked 1 bedroom Lakeview apartment, Bed was comfy, outdoor balcony would be nice to have a table and chair to enjoy the view with a hot cuppa. You do need to look through the trees but they’re still pleasant particularly in Autumn. Heat pumps in both the living space and bedroom were good, however rattled in the room like a car engine running outside. so was turned off at night, forgot to tell the staff! Sorry, but overall didn’t affect the stay. Facilities were good, housekeeping lovely and considerate, room made nicely each day. Always prefer an adjustable shower head, as like many others who don’t wet their hair in every shower.. it’s inconvenient but the shower was still decent. We ate at the restaurant and in the lobby bar which was all great food and service. Happy hour everyday brought in a small crowd which was enjoyable. Would stay here again.

The room was great, but the dining experience was a bit disappointing. We were hoping to dine in, but the menu didn’t really appeal to us and felt quite expensive. There wasn’t anyone else dining at the time, which didn’t help the atmosphere, so we ended up going elsewhere for better food options and a nicer vibe. I did have breakfast at the restaurant, and unfortunately it was quite average — especially considering the $37 per person price. On top of that, there was a surcharge added for the holiday weekend, which wasn’t communicated beforehand charging $42.50pp