Novotel Rotorua Lakeside
Rotorua · New Zealand · Tutanekai Street, Lake End
About Novotel Rotorua Lakeside — Luxury Boutique Hotel in Rotorua
Novotel Rotorua Lakeside is an exceptional 4-star hotel in Rotorua, New Zealand. Guests enjoy a distinctive experience combining world-class facilities including bar, restaurant, co working, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 3.9 / 5
We had a lovely weekend staying at the Novotel Rotorua. The staff were excellent and friendly. The room was very sunny, clean and comfortable with a lovely view of the lake. Car parking was a breeze and the location was perfect. A very short walk to eat street where there are plenty of places to eat. We had the breakfast buffet at the Novotel each morning and the food was very tasty with alot of things to choose from. We would definitely stay at the Novotel Rotorua again.
The staff were super friendly. We loved the kid's playroom in the lobby. Such a nice touch and it proved super useful as multiple households traveling together. Our kids were occupied and happy while the adults waited for each other / worked out itineraries etc. The beds were very comfy. There was a bit of a faff with figuring out the parking situation. All in all, a solid 8.
House keeping lady was very friendly and quickly changed the dirty sheets on one of our bed. She also kindly asked if we wanted to shift in a new room. I decided to say in the same room as we already put all of stuff here hence moving to another room seems waste of time. But she was very effcient and helpful. Upon booking we booked a room with city view and there was no city view at all but view of bush. Also the room was not clean, bed sheets had hairs. Very disgusting. I would not book here aging even if they offer me a free room. Overall condition of the room was very poor, photos looks clean but in actual its very dirty.