Novotel Suites Hanoi

I recently stayed at this hotel and had a very comfortable and enjoyable experience. The staff were extremely supportive and welcoming, which made a big difference. A special thanks to receptionist Hennah, who was incredibly helpful—she assisted us with language support, organized a lovely cruise, and even recommended some great local food spots. One of the highlights of our stay was the breakfast, which included a good variety of vegetarian options. This was especially appreciated, as it can sometimes be difficult to find suitable choices while traveling. Overall, I highly recommend this hotel for its excellent service, helpful staff, and thoughtful touches that made our stay special.

Hanoi, 19/07/2025 This day last year, we stayed at Novotel Suites Hanoi the night before our daughter was born. We had to check out early that morning — off to the hospital to welcome her into the world. ^_^ This year, we returned to that very same room — 1202 — but this time, with our baby girl turning one. It’s hard to put into words just how meaningful that full-circle moment was for us. We chose Novotel Suites Hanoi to celebrate her 1st birthday, and from the moment we arrived, we were reminded why this place holds such a special place in our hearts. The Accor team welcomed us with warmth, care, and incredible attention to detail — it felt like more than a celebration, it felt like coming home. The event space was cozy and warm. Our daughter’s milestone was celebrated with so much love, not just from us, but from everyone who helped bring it to life. A heartfelt thank you to the hospitality staff and event coordinators who made everything feel effortless and special. You supported us from start to finish, and we couldn’t have asked for a more caring, professional team. Our extended family members were truly impressed — and so were we. Even our one-night stay was filled with thoughtful touches. The room was cozy and familiar, and the team had a baby cot — making it feel just right for our little one. Thank you, Novotel Suites Hanoi, for helping us honor such a once-in-a-lifetime moment. We’re deeply grateful and would wholeheartedly recommend your team to anyone planning a special event in Hanoi.

I stayed for one night on a business trip. The room was spacious and located on the 10th floor, which was also quite close to the airport. The breakfast is decent enough. The staff were very nice and helpful, especially Mr. Anh at the reception. He assisted me with my luggage, kindly helped exchange my money into smaller bills, and even gave great recommendations for places to visit in Vietnam, along with some useful tips. My only feedback is that the room wasn’t soundproof enough—I could hear someone shouting from the floor below. However, that’s not the hotel’s fault. Overall, I had a pleasant stay and appreciated the great service.