Novotel Suites Nancy Centre

A few days ago, I stayed at this hotel for 12 nights, and it was a truly wonderful stay. I must highlight the attentiveness of the staff, especially the three receptionists (one of them, Eloise, a pregnant woman, and a young man who welcomed us upon our arrival). I also want to highlight the attentiveness of the breakfast staff (who were truly very friendly). I really feel at home. I hope to return soon.

⭐️⭐️⭐️⭐️ 4/5 – Great Hotel for Families, but Watch Out for Breakfast Charges Nice hotel in a good location. We had two adjoining rooms, which was perfect as we were travelling with our grandkids – very convenient setup. The rooms were clean, spacious, and comfortable. Unfortunately, we couldn't get on-site parking as it was full, but we found parking about a 10-minute walk away, so not too bad. The receptionist was very friendly and helpful. We ordered drinks in the evening, but my Heineken was flat, which was disappointing, so we decided to eat out instead – luckily there are lots of great restaurants nearby. Breakfast the next morning was a real highlight – the spread was fantastic with a good mix of hot and cold options. However, at checkout, we found out only one room had been charged for breakfast and were asked to pay an extra £40 for the second room. If I had known it would be £80 total for 6 people, I might have made different choices. It would have been better if the cost was made clearer at the time of booking or check-in. Overall, despite a couple of hiccups, it was a great stay and we’d consider returning.

Spacious suites, friendly staff, parking available. 10 minutes in walking distance from the city center. Very good pizzeria across the street next to the Kinepolis ( movie theater).