Novotel São Paulo Berrini

I had to come to Sao Paulo last-mintue to get to the American Consulate and this hotel was recommended and walkable to the consulate. The Novotel Berrini was comfortable, clean, and the staff were extremely helpful. I had my baby with me and the staff had the crib already set up in our when I check in and then also offered me a bottle warmer for her!

Good Breakfast, clean hotel. Just enough for an ordinary stay. No complementary water in rooms. No usb charger. They are selling adapter at the reception and rude receptionist advises to buy outside if you are not happy with the fact of not having usb chargers.

Room no heater the mini fridge is very noisy. The whole night cannot sleep. Bed is good Quality. bathroom door design is ridiculous, I always got banged into the door. Room Wi-Fi is sucks it disconnect every five minutes. And the speed is extremely low. talk to reception but reception has nothing to do with it. Reception Jacqueline is very polite and helpful. I Request for invoice so many times from front but front desk But they didn’t send to my email and I keep asking until three times they only send me. Dunno what name Hotel Laundry service is perfect. Can get new clothes in 24 hours. Collect from room Breakfast menu is very limited. BRL 77 for very limited variety of food and low quality fruits some of it is even spoil. Omelette counter is perfect coffee is perfect dessert and bread is perfect. Location is just right but suitable for business purposes. Not suitable for leisure travel or families. Hotel amenities is limited only gym room and sauna which nobody will use it. And it looks like very old or maybe secondhand one. The whole feeling for the hotel is very quiet. Nobody staying. But in Agoda and Booking.com, it’s saying fully book. The hotel located near the back street of business district. Is the housing area and I feel dangerous when nightfall. Nobody on the street street light is sometimes not working. I usually talk uber to go hotel and the entrance is always block by divider and I don’t know why the divider will need to put in front of the entrance for no reason and it makes people need to pass through the divider to enter the main door. Overall experience for this hotel 2 stars. Just because this hotel provide me a bed to sleep. Nothing else.