Novotel Thalassa Oleron Saint Trojan
Saint-Trojan-Les-Bains · France · Plage De Gatseau
About Novotel Thalassa Oleron Saint Trojan — Luxury Boutique Hotel in Saint-Trojan-Les-Bains
Novotel Thalassa Oleron Saint Trojan is an exceptional 4-star hotel in Saint-Trojan-Les-Bains, France. Guests enjoy a distinctive experience combining world-class facilities including bar, garden, pool, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.2 / 5
we stayed for the third time and it's absolutely great. Long beach walks and also through the woods are available at your doorstep. Staff is extremely friendly and helpful. The rooms are clean (even though we brought 2 dogs) and altough many dogs reside at the hotel you don't hear the bark or cause any noise disruption. The terrasse is a very nice spot to relax and enjoy cold drinks and small snacks.
What a disappointment … we have been visiting 8 times this hotel and spa for the last 10 years and were always charmed by the beauty of the site and the kindness of the employees. both are still valid points but 1/ the hotel is decaying super fast 2/ the restaurant food is not home made, it is overcooked or dry ( no chef !!) and 3/ the spa is not worth anymore the experience ( 1 or 2 professional massage therapists in the midst of amateurs) , machines are past expiration limit or broken down! We understand this is end of life for this hotel as new owner / management is about to rebuild the place entirely. However, this is not an excuse as prices stayed the same !!!not sure we ll be back … unfortunately… sorry …
Totally oversold on the website. Location is very remote, OK if you want that. Room was dirty, fridge was dirty, bathroom had black mould, pool had algae in it and around the steps. The external aspects of the hotel were in a poor state of repair. Breakfast was fabulous, the way they looked after our dog was nice. But for the price not good value at all.