NYX Hotel Madrid by Leonardo Hotels
Madrid · Spain · Aviador Zorita 34
About NYX Hotel Madrid by Leonardo Hotels — Luxury Boutique Hotel in Madrid
NYX Hotel Madrid by Leonardo Hotels is an exceptional 4-star hotel in Madrid, Spain. Guests enjoy a distinctive experience combining world-class facilities including bar, concierge, pool, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.2 / 5
The rooms were very nice and unique and the beds are really comfy and it's just very nice. However, the bathroom could do some improving i feel like everything in the room is very nice and the bathroom feels like it's very basic. Also the shower was broken so we had to get it fixed but still very nice. Breakfast is nice and yummy, the employees are nice and welcoming, rooms are nicely cleaned everyday and the location is perfect as there are lots of restaurants near by! I would give this hotel a 4.5 star rating !
We liked the hotel, good location and nice facilities. Our room though, was very small almost like a box bedroom, I understand different types of rooms but the one we got was quite small, some repairs needed shower going from hot to cold, bathroom units hanging off from wall etc. however, the hotel is lovely but some improvements could be carried out.
Stay would have been great if it wasn’t for the staff ! Location is great, standard rooms are quite small but ok, breakfast is nice. The roof top pool is nice but mostly an area where adults/couples want their peace and quiet. Not really kid friendly. Now the staff is very rude, from reception, and “lifeguard” to management, there is serious improvement to make. For now - I do not recommend this hotel because of their attitude throughout our stay.