Oaks Adelaide Embassy Suites

Very clean and comfy apartment. We loved the views. Location was perfect for us. Close to the city and to the convention centre. Staff were happy, courteous and easy to deal with. The pool and sauna were a welcome after a full day of sight seeing. The spa wasn’t working but we didn’t miss it as we had one in our room. Ear plugs were a must. As all the city sounds were easily heard. But that’s to be expected when you stay in city and not the hotels fault at all. Very happy. Will definitely stay again.

We stayed here in December and loved it, to come back again for it’s location to the casino and walking to Rundle mall was great, this time we had a car and got around a lot more. Parking could be cheaper than $40 a day. Room was clean and we made our own breakfast this time which was great to have the kitchen. Beds are comfortable and room was set out good, had a spa bath but didn’t use it. Staff are lovely and very helpful with extra things we needed.

Great location, but the hotel room was filthy (see attached photos) Had to ask to be moved as the first room, room 908 a deluxe apartment room had mould on the shower floor. The second room, room 909 was equally as dirty. Dust everywhere. Water marks in the shower. The shower door didn't close properly which lead to a flood in the bathroom each time it was used. Old towels. Both rooms, despite being on level 9 also had views of a brick wall. No room service on the second day. We left at 4pm, couldn't stomach another night. I'm also a Discovery Titanium member. No benefits offered when I checked in as per other hotels and they asked me to fill out all of my personal information again despite having it on file. I'm not sure how they became a member of Discovery as all the other hotels in the collection I've stayed in are 4/5 star. This place would be lucky to get 2 stars. We booked for 2 nights, stsyed for 1.A hotel best avoided.