Oasis lodges

This place is fantastic! We booked a large, private riad in Marrakesh for the end of our tour and the place was utterly dire. So we took a chance in making a somewhat emergency booking at Oasis Lodges and what a wonderful discovery! We arrived to the most special greeting. Attentive staff, assisting us like it was a five star hotel. We were offered beautiful mint lemonade, our bags were handled by the porter, Karina on reception was exceptional! We even chose the scent for housekeeping team to use in our lodge. We were a party of three adults and one 4 year old child who adored the very short golf cart ride to our lodge. The accommodation was stunning. Two very large rooms, one double and one twin. A bathroom each, and two separate toilets. Plenty of space for us and the most beautiful private garden with sunbeds. Heaven! The hotel pool is fabulous with lifeguards and kids activities but linked to the hotel grounds is the Waterpark! Our son adored the various pools, play equipment and slides. We spent two full days enjoying the park. It’s a beautiful place, with a lazy river, restaurant, shop, kids club and cafe onsite. The hotel provide pool Towels and the Waterpark sunbeds are available for a very reasonable 30dhm per day. This place genuinely lived up to its name. An oasis in a crazy city. We felt relaxed and refreshed after the first few hours. Comfortable beds, soft pillows which seems to be a rarity in Morocco. It was like sleeping in a cloud. Now the only downside was the catering. They haven’t got a clue what they are doing. There are limited options on site. Breakfasts were small and just adequate (largely catering for a French clientele) but evening meals and room service very slow and not that great to be honest. No one ever picked up the phone for room service and trying to get lunch in the restaurant was hard work and painfully slow. 50 minutes sat at a table to get an orange juice and tiny children’s portions. We did manage to discover a lovely Italian restaurant a few minutes away that will deliver. So if you’re craving pizza, pasta and salads check out Aligo e Oligo nearby near Noria. It will definitely arrive quicker and be less stressful than dealing with the restaurant service. Karina on reception was outstanding and the hotel manager coming to meet guests over breakfast was a really nice touch. Free shuttle to Marrakech is great and the airport shuttle is 290dhm. I have a feeling we will be back to soak up more of this hotels unique peace and tranquility in the future, but we may pack a few more snacks next time or we might starve.

Muslims stay away - they do not want your business! Booked recently and received an email stating no burkinis in the swimming area and shorts had to be above knee height. Supposed to be a Muslim country but I suppose they still haven’t been able to escape the mentality of their French colonial masters. They cancelled my reservation after I requested it based on this. Happy to use my halal money somewhere it’s appreciated.

If I can give no stars I would, I have very sensitive skin and was not allowed to wear my long sleeve swimsuit, not even a diving suit is allowed, completely irresponsible and don’t care about their customers safety. Let’s be realistic, if they really cared about safety, wearing a long sleeve swimsuit is actually safer for everyone, scientifically speaking. Very disappointing.