Oban Bay Hotel

A traditional Scottish hotel comprising an old building with what appears to be a large extension to the rear. We arrived a couple of hours before check in and they kindly arranged to store our luggage and take it to the room when it was available. The receptionist said we would get a phone call to say the room was ready. Even after the publicised check in time had passed with no phone call we made our way back only to pass the receptionist heading home!!!! The room was spacious , very warm with ample tea and coffee and very well known biscuits. The breakfast was in the "Grill Room" with the friendliest staff I have ever met in any hotel. The portion sizes were pretty small considering the price per head (£20) Well done to the staff though. they were a credit to the hotel.. All the staff were polite , friendly and always wanting to help. The biggest failing for this hotel is the lack of parking. Two spaces were available at the front of the hotel for disabled with a further two for EVs. A few spaces were round the back but these were filled with cars which never moved. We were told that additional parking for free behind the cathedral in a bit of waste ground.

A beautiful hotel in an exceptional setting. From our warm welcome upon arrival to the excellent service in the restaurant and bar everything was fantastic. Our Kerrera suite room was excellently appointed and no detail was overlooked. It was truly an authentic guest suite. Beautiful views across the Bay from the bedroom and the roll top bath in the bathroom. The food in the Grill Room was of the highest standard and very enjoyable. Sitting in The Atlantic Bar with a glass of wine and watching the sun set over the bay was a magical experience. We could not fault our stay and will definitely be back.

Recently stayed here an was so looking forward to staying in 4 star hotel. How disappointed I was - 4 star it certainly is not. The front of the hotel which overlooks the bay is preferred for people with dogs. Someone came in at breakfast into restraunt and asked if they could have breakfast at front overlooking water an was told no this was for dog owners only. Our room was at back of building which is accessed via 3 steps along corridor with heavily stained carpet up a further 4 steps then another 6 and this only to get to the lift. Room sub standard chipped paint on wadrobe door and paintwork, net curtains ripped, laundered white bedding very heavily creased (have stayed in better laundered sheets in Premier Inn) window frames in the putty area is black. Bathroom was fine. Food was lovely no complaints. Staff are friendly however it is bear minimum Hello what food can I get you etc same at bar. Was 1 friendlier waiter who was Scottish and made sure we were fine and chatted. On check out after a couple of days stay was not even asked if we enjoyed it. Biggest bug bear was parking 2 disabled bays and 2 electric bays at front, to the back room for possibly 4 small cars. The rest had to go up side street behind cathedral an walk back which is fine but coming back in the dark there are no lights in parking area. Definitely will not be back.