Occidental Dresden Newa
Dresden · Germany · Prager Str. 2C
About Occidental Dresden Newa — Luxury Boutique Hotel in Dresden
Occidental Dresden Newa is an exceptional 4-star hotel in Dresden, Germany. Guests enjoy a distinctive experience combining world-class facilities including bar, restaurant, co working, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.5 / 5
In the Prime location, just 5 minutes from the Central station. A four star hotel with great amenities. We were on the 12th floor and the views outside were great. There is a restaurant downstairs and many cafes around the hotel. Online check in was not working as the Hotel is new under Barcelo group. It would have been great if there was a hot water kettle in the room.
Buyer beware, new ownership only seems to care about profitability. They do not market the size of beds they have in the property but other sites represent king size beds. This property only has single-sized beds (seperated or next to each other) and queen size beds. This property also only has single size duvets. No refrigerators in the room. No kettles in the rooms. Air conditioning works mediocre at best. At night they do not turn the lights on in the hallways so it just feels creepy. Be prepared for housekeeping to just knock on your door and open your door, no matter what you're doing inside. After compound of events put me in a bad mood I elevated this to a complaint with management. To which I was offered an insignificant discount, and at that point I was over it, tired of wasting my time, ruining my mood and just left to be done with the situation. What's ironic is that I'm half German and after my experience at Occidental Dresden Newa, I couldn't wait to get out of Germany and have no desire to go back.
Awful experience....checking in and out process very slow...staff don't seem interested. No kettle in the rooms. Car parking is awful, we were sent to different car parks by different staff...no one new that roads were closed so we went round in circles ending up back at the hotel 3 times before we were sent somewhere else. We were a large group each with 8 cars between us and none of the group could find the car parks....very stressful stay.