Ocean Bridge #b14

Was probably a 5 star resort in its day. The building, decor, needs some work. Cleanliness you ask? Hmmm. Elevators, only one worked... spent a lot of time waiting and waiting on them. Stairways, both for the resort and the parking garage are a bit shady, nasty , gross, even an employee agreed that they don't use them unless they have to, especially at night. AC unit didn't work, they did swap it out in a timely manner. Outside pool and bar area were nice, the bands were good. Fair prices on food. Just depends on what you're looking for in a vacation resort.

Not clean at all very dirty!! The room smelled so bad like mold and swamp and filth that I could hardly sleep at night from the harsh penetrating smell I will never forget. Plus the humidity made it way worse. There was blood smeared on the bathroom garbage bin. The sofa chair and table chairs were so filthy and stained I didn’t dare sit on them. The carpet was disgusting I had to use shoes anytime walking around only one outlet worked in the whole room the light switch right next to the entry door didn’t work so I had to walk to the other end of the room in the dark to turn on another switch. The room was just a dump and the filthiest place I’ve ever stayed in. I went out and bought Clorox wipes and Lysol to disinfect the main appliances I would dare use. I hated being in the room at all so I would stay out as much as possible before walking in the room and getting slapped in the face with the moldy musty smell. The bathroom smelled like urine. Everything is outdated the table chairs are so unstable and wobbly that I couldn’t sit on them even if I wanted to. The elevator is a total nuisance 25+ minutes wait each time elevators with no A/C Everybody uses the same elevators guests, maintenance, cleaning people, concierge helping people with the large luggage carts etc… One out of 3 elevators was broken during my entire stay. The elevators are jammed packed when you can finally get in one. I booked for ocean front upon arrival and check-in time of 4 I was told my room was unavailable it took 30 minutes to find me another room which then was down graded to a partial ocean view with no charge adjustment or refund. Parking is also a nightmare and the parking garage elevator is useless it never comes. The stairs smell like urine and everything about the garage felt very unsafe. The staff was friendly throughout the visit except for a bartender at the ocean Annie’s bar who was very rude, unhelpful and dismissive when I asked if he had any mixed drinks with just tequila he very rudely and condescending said “no do you want a tequila shot” and laughed as he looked aggravated. I then went with another bartender instead an older gentleman and asked him for a margarita (which only has tequila by the way) he was kind and delivered good service. Overall I wouldn’t suggest this resort at all and would suggest looking at reviews and booking accordingly.

Amenities were plentiful if you enjoy live music, night club, and ocean front property. The lobby was modestly clean. The halls were filthy. Room left a lot to be desired in terms of cleanliness. Housekeeping clearly does not care. Breakfast buffet was overpriced for what was provided. Cockroaches in the lobby bathroom. Will not go back.