OKKO Hotels Paris Gare de l'Est

If you're looking for a decent value this hotel is a good option. The rooms are clean and fairly spacious, chilled filtered water is available throughout, and the included lounge area is a lovely place to grab a bite after grocery stores close. The location is fantastic and sandwiched between the two major train stations. They kept our bags for another day of walking around Paris as well which was nice.

Convenient location next to the train stations. It’s in a quiet location with exclusive access via street elevator. Room size was decent. Toilet room small. Breakfast and staff were delightful. Love the bed linen and pillow. Budget friendly great stay for our needs.

Despite the hotel being modern, clean, and in a great location, our stay was marked by a series of issues that made it feel nowhere near the standard advertised: • The fire alarm went off early on Sunday morning with no communication or apology from staff. It was disruptive and handled very poorly. • The shower leaked water into the rest of the room, creating a mess and a slipping hazard. • The headboard made constant noise with even the slightest movement, waking my partner multiple times throughout the night. • There was no complimentary water in the room — something you’d expect as a basic in a hotel at this level and price point. • When we returned to the hotel at 1am, we were locked out in the rain. No access code or instructions had been provided, and we had to wait until the receptionist came to manually open the gate. • I was charged €30 without notice for an umbrella I returned. The umbrella wasn’t even new. When I called to ask about the charge, the staff were rude and dismissive, offering no explanation or invoice. • The reception staff throughout were unwelcoming and unhelpful, showing no effort to address or acknowledge these problems.