Old Swan

Location is stunning. However, for the price i would not recommend staying again. We just stayed a night and overall for the price found it disappointing. Room cleanliness was bad, there were dirty towels and a coke bottle left under a bedside table. We had requested morning papers and neither room got any. The Wychwood is also incredibly hot, and although a fan is provided it does not alleviate the temperature at all. The lady who appeared to be the manager was screaming at staff whilst we were waiting to be served for breakfast and didn’t seem at all concerned that customers could hear her. Avocado had been requested with eggs at breakfast and never delivered. When checking out, the manager didn’t seem to have a clue that we had already paid and couldn’t find any evidence of it. She also seemed completely unbothered by the mention of the above room cleanliness issues and missing morning papers. The only lovely staff member was a young girl with red curly long hair, she was lovely and incredibly professional. Not a great experience.

Disappointing Stay – Health and Safety Concerns We were initially impressed by the beautiful grounds of the property, but unfortunately, our overall experience fell far short of expectations. The room we stayed in was extremely warm and had no air conditioning. We were advised to leave the window open for ventilation, but being on the ground floor, I didn’t feel safe doing so—anyone could have easily climbed in. I requested to move to another room but was told there was no availability, without any apparent effort to check the system. Our experience with the dining was even more concerning. At breakfast at the Old Swan, we were served cold and undercooked eggs. After asking for fresh ones, we received another plate—only for the eggs to still be cold. My partner, who was very hungry and tired of waiting, ate what was served. This ended up being the only meal he had that day. Tragically, later that day, he developed a fever and severe stomach cramps. It is now Monday 8 DAYS LATER and he still cannot eat or keep down any fluids. He has been unable to work, a trip to A&E, IV fluids due to food poisoning from the breakfast. I have already contacted the hotel directly to raise this issue and urge them to investigate the food immediately—I would not wish this experience on anyone else. I would greatly appreciate it if someone from management followed up with me regarding this serious matter.

Dry, plain burgers. The best food was the chips. Child-friendly. Beautiful garden. Lovely children’s mini playground behind the garden. Tables and chairs in the garden are dirty. Would not recommend for food, but worth a visit for a drink in the shade. If this is the village’s go-to pub, something tells me locals don’t go there for food. One final note: you wouldn’t know, but the food took ages to arrive.