Olivar Palace Palais

We had a wonderful stay at El Olivar Palace Marrakech! The en-suite room 2115 was clean, cozy, and had a beautiful pool view. Special thanks to that staff (forgot her name😟) at the front desk for the warm welcome and helpful recommendations — you made my trip extra special. A big thank you to that lady staff ( forgot name again😟) who offered for special dinner, it was a thoughtful gesture that made our stay even more memorable. We truly felt welcomed and well cared for. Highly recommend this hotel for anyone visiting Marrakech.

Me and my 12 yr old daughter went for a 4 night 5day stay. We loved every minute. The hotel wasn't overly busy which is why I think we loved it so much. There were no queues for food or drinks. You were able to get a sun lounger no problem. The staff were very friendly and attentive. The grounds were well maintained the rooms were nice and spacious and the beds with great pillows were very comfortable. If I had anything bad to say it would be that the hotel is a little way out of town with nothing else around although there is a daily free bus from the hotel that will take you into town

Just look at the reviews for all you need to know about this place. It was one of the worst customer experiences I have ever received staying at a resort in a foreign country. Terrible customer service, constant harassment, and overcharging at every turn. Food was bland, drinks watered down, and the employees made us feel uncomfortable for what was supposed to be a relaxing exciting wedding celebration and vacation that was already completely paid for. Would absolutely not recommend this hotel to anyone not of Europe descent. The racial bias and preferential service are too obvious. They frustrate you and then practically laugh in your face in French. Perfect example: left my favorite sweater by the pool. Asked multiple employees, including the front desk on the day of check out if it was seen or turned. Front desk was dismissive and said no. As I am walking in mounting disappointment to leave, I spot my very unique sweater in the corner of my eye in their office where they keep their lost and found. So basically the front desk employee just didn't want to bother helping a guest and lied to my face. Wouldn't be the first time during the trip but that was definitely the icing on the cake. NEVER AGAIN!!!!