Omni Charlotte Hotel

Jenelle treated us like royalty, great experience walking in the door !Claire was very helpful and professional. Both ladies were extremely kind and provided a feeling of good southern charm, exceeding expectations. Our room is spacious and comfortable. Restaurant staff were also kind and gave me some good recommendations on options to try. I highly recommend giving this place a visit. I do wish the pool was open but next time.

In the midst of the chaos of the world today it’s nice to know that there are some places and more specifically staff that make you feel at your home away from home. From the moment we pulled into the parking we were met with genuine compassionate smiles and service. Each and every member of the loyalty staff and the food and beverage staff gave us such a unique and priceless experience that will forever be held close in our hearts. We will be back as soon as our budget and time allows to not only enjoy the location but more importantly to enjoy great laughs and memories with the amazing out of this world staff. Semper Fi to each and every member of this location and know that your great dedication and passion has ripples effects far beyond the horizon. Very Respectfully

The staff was very friendly. I was surprised at $55/day for parking seemed very high. The room was comfortable (great shower, bed, and robes) but not quiet to outside even on the 15th floor. We had ear plugs on our bedside tables. The gym access was excellent but was disappointed the pool terrace was under construction. This was not disclosed or reflected in the room rate.