Omni Hilton Head Oceanfront Resort

I was pleasantly surprised by this hotel and had a very positive experience overall. While I had seen prior reviews mentioning sewage odors, we encountered no such issue during our stay. We arrived ahead of check-in time—fully understanding that early check-in is not guaranteed—but were grateful the staff was able to accommodate us. The hotel was clean, and our room was lovely. I appreciated thoughtful touches like the sea turtle room number plaques, which added charm and character. The pool setup was also well designed, with a larger main pool featuring a splash pad for children and a separate adult pool. We spent most of our time at the adult pool and were impressed when staff came around offering complimentary popsicles—small gestures like that show a real commitment to guest satisfaction. I also made use of the fitness center and was glad to find it kept at a comfortable temperature, which made for a great workout. Overall, this was a very enjoyable stay. That said, it's worth noting that the pricing is on the high side. We booked with points, but the standard rate was $750 per night for a regular room, which feels steep—even by Hilton Head standards. Another area for improvement is the parking situation; the lot was tight and lacked sufficient space for the number of guests. Despite those two drawbacks, we had a great experience and would definitely consider returning.

This resort is just a nice place. Rooms are roomy and comfortable. Poll and beach access is very pleasant and the restaurant and bar are great offerings. Overall, I would stay here without hesitation. We especially loved the shuttle service to local restaurants. Super friendly staff!

Overall a pleasant experience here! Pros: Staff were friendly and helpful. Rooms were spacious but could use some renovating as the bathrooms were a bit outdated. I enjoyed the fact that you could take a shuttle anywhere within 3 miles of the hotel. I also enjoyed the various places you could get food/drinks at the hotel and my kids thoroughly enjoyed the snow cone area. Cons: the housekeeping staff could definitely improve, more staff needed. They came most days at 4 pm which is definitely too late! An inconvenience as we were typically in the room by then so we would just ask for new towels and not have them clean the entire room. Also, the beaches had a lot of sticks and other debris that washed up from the ocean which is unusual that they were not being raked/cleaned by the staff. Every other beach we’ve been to the debris was taken care of by the hotel. Hopefully these changes can be made since it’s definitely a more expensive hotel to stay at, but overall an enjoyable place to stay!